FAQ¶
Failed connection help¶
If you see an error like this one:
$ ssh username@195.14.102.215
username@195.14.102.215: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
$
You can increase the verbosity of the client with:
If towards the end you see some lines like these:
debug1: Offering public key: /home/username/.ssh/id_rsa RSA SHA256:mAk/jta+FlaiRfD0sB0x/UWxWU/Tv2000PDuuuPDcmi
debug1: Authentications that can continue: publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive
debug1: Trying private key: /home/username/.ssh/id_ecdsa
debug1: Trying private key: /home/username/.ssh/id_ecdsa_sk
debug1: Trying private key: /home/username/.ssh/id_ed25519
debug1: Trying private key: /home/username/.ssh/id_ed25519_sk
debug1: Trying private key: /home/username/.ssh/id_xmss
debug1: Trying private key: /home/username/.ssh/id_dsa
debug1: Next authentication method: keyboard-interactive
debug1: Authentications that can continue: publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive
debug1: No more authentication methods to try.
username@195.14.102.215: Permission denied (publickey,gssapi-keyex,gssapi-with-mic,keyboard-interactive).
It probably means that you are sending the wrong private key (id_rsa) to our server.
If you have chosen a different name for your keys (E.G. id_rsa_orfeo) and/or
you have saved your key pair outside of the default path you have to specify
the path of the private key with the following syntax:
If this is not your case then there's the chance your private key is lost.
Lost private key¶
Please send an email to support@areasciencepark.it with subject [ORFEO]
Lost private key for account username stating your user name and copying the
contents of your new public key in the email body.
"Disk quota exceeded" error¶
You will see this message when you have exceeded your disk usage quota in your home directory.
Users can store up to 200 gigabytes of data in their home directory. To verify the amount of disk space occupied issue the following command:
If the command myquota responds with Quota exceeded! issue the following command to get the current disk occupation:
Please consider deleting old files no longer needed and/or moving those files to another location.
Some hidden directories are notorious for holding a lot of data. Please check the contents of your home directory with ls -la and take note of the contents of the following hidden directories:
.cache.conda.jupyter.singularity